Your information, handled with care.

This policy explains how ProTech Finance Solutions collects, uses and protects personal information when you visit our website or work with us.

LAST UPDATED: 7 AUGUST 2026

1. Who we are
ProTech Finance Solutions is responsible for the personal information we collect through this website and in the course of providing our services. For any privacy enquiry, please contact us using the details on our Contact page.

ProTech Finance Solutions is the data controller for personal information collected through this website and for our own business administration. You can contact us regarding your personal information at enquiries@protechfinancesolutions.co.uk. When ProTech processes payroll, employee, supplier or customer information on behalf of a client, the client will normally remain the data controller and ProTech will act as a data processor under the client’s instructions.

2. Information we collect
We may collect contact details, business information, communications you send to us, enquiry details, and limited technical information such as browser, device and website-usage data.When delivering an agreed finance service, we may also process invoices, payment records, supplier details, customer details and accounting records. Where payroll support is agreed, we may process employee names, contact details, National Insurance numbers, tax codes, salaries, deductions, pension details, bank-payment information, holiday records and absence information. Health or other sensitive information will only be processed where necessary and legally permitted.

3. How we use information
We use personal information to respond to enquiries, assess whether our services are suitable, deliver agreed work, manage client relationships, meet legal obligations and improve our website and services.Our lawful bases may include taking steps before entering into a contract, performing a contract, complying with a legal obligation and pursuing our legitimate business interests. We will rely on consent where it is specifically required, and consent may be withdrawn at any time by contacting us. Our legitimate interests include responding to business enquiries, maintaining business records, protecting our systems and improving our services, provided these interests do not override your rights.

4. Sharing and retention
We only share information where it is necessary to deliver services, meet legal requirements, protect Information may be shared with trusted website, email, cloud-storage, accounting, payroll and professional service providers where this is necessary to operate our business or deliver an agreed service. It may also be shared with HMRC, pension providers, accountants, legal advisers or other authorised organisations where instructed, required or legally permitted.

Where a service provider processes information outside the United Kingdom, we will ensure that an appropriate legal safeguard is in place. Unsuccessful enquiries will normally be retained for no longer than 12 months after the last communication. Client contracts, invoices and business records may be retained for up to six years where necessary for legal, tax, insurance or dispute-resolution purposes. Information processed on behalf of a client will be returned or securely deleted in accordance with the client’s instructions and our service agreement, unless the law requires it to be retained.

5. Your rights
You can request access to, correction of, restriction of, deletion of or transfer of your personal information where applicable. You may also object to certain processing. Contact us first and we will respond in line with applicable data-protection law.